Dartmouth Hotel Accommodation

Accommodation Booking Terms and Conditions

1. Provisional reservations can be accepted in person, by telephone, fax or email and must be confirmed within 10 days. Reservations are secured by returning the booking form along with a non-refundable deposit of 25% of the total amount of reservation. For reservations made less than 6 weeks prior to arrival the total amount will be payable when the reservation is made.

2. The full balance of the reservation is due 6 weeks prior to arrival. If this payment is not received the reservation will be deemed to have been cancelled and any deposit paid will be forfeited.
3. In the event of cancellation within 6 weeks of arrival DGCC reserve the right to retain all monies paid.
4. To ensure that the accommodation is prepared to the highest standard, guests are advised that check-in is from 3 p.m. onwards on the day of arrival.  Please leave your luggage in your car until you have checked-in at reception.
5. Credit card details will be required from all guests on arrival.  For group bookings, the organiser will be required to supply his/her credit card details on arrival and he/she will be held responsible for any unpaid bills belonging to the group, these will be charged to the organiser’s credit card on departure.
6. Guests must not sub-let or share the accommodation except with the person or persons named on the booking form. DGCC reserve the right to terminate the stay without notice and without refund if the stated number of occupiers is exceeded, alternatively DGCC will levy additional charges at the appropriate daily tariff.
7. DGCC expects all guests to abide by the minimum dress code at all times whilst on the premises. The dress code is smart casual wear with no hats being worn in the clubhouse (with the exception of weddings and formal occasions). The following will not be permitted in the Bar Bistro areas:   football shirts, hats of any description.  Guests wearing any of the aforementioned will not be served in these areas.  DGCC reserve the right to ask any guest to leave who is deemed to be unsuitably dressed.  Group organisers are requested to inform all members of their party of the dress code.
8. DGCC requests that all guests respect the privacy and enjoyment of fellow guests within the clubhouse and accommodation. Guests are reminded that noise levels in the rooms should be kept to a minimum. Unacceptable levels of noise, disturbance or disruption will result in the party or parties responsible being asked to leave the premises without refund or redress.
9. DGCC accepts no responsibility for personal injury to any guest, for loss or damage to property, or any other matters over which DGCC has no control.
10. Guests are advised that on the day of departure all rooms must be vacated by 10 a.m. DGCC reserves the right to charge any guest who has not vacated their room by 10 a.m. at the appropriate daily tariff.
11. Room keys and fobs must be returned to reception on departure.  Lost keys or fobs will be charged at £25.00 each payable on departure; any charges will be charged to your credit card.
12. Any guest deemed to have caused damage to DGCC property will be charged in full for the repair or replacement of that property. DGCC reserve the right to terminate the accommodation letting without notice. The person making the booking is jointly and severally responsible together with members of his party for all damage caused to DGCC property not only by himself, but also by such party members. Accordingly and without prejudice to any other rights of DGCC.  DGCC is hereby authorised to charge the relevant credit or debit card used for the booking or the provision of services with the reasonable costs of making good damage so caused. DGCC will send to the relevant card holder or person booking notification of such charge within a reasonable period of the DGCC completing the necessary remedial works”
13. Any articles left behind by guests will be forwarded upon receipt of the cost of postage and packing. DGCC accepts no responsibility for the loss or damage of the package whilst outside of DGCC’s control.
14. We advise guests to take out holiday cancellation insurance as repayment of money paid in advance will only be refunded if the accommodation is re-let.

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